RECRUITMENT consultants and managers from a Worcestershire recruitment agency have boosted their skills by practising what they preach.

Seventeen employees from eResponse Group have completed the Level 3 Diploma in Recruitment Practice, one of the qualifications they offer to clients, which will help them develop their own careers. The qualification means all are now members of the Institute of Recruiters, the professional body for recruitment and human resources professionals.

Trudy Harding, branch operations director for eResponse Group, which has offices in Redditch, Kidderminster and Worcester, said: “We know the value of a highly skilled workforce and we’re demonstrating that by investing in our own people. Many of our team have now completed the Level 3 Diploma in Recruitment Practice and it’s a qualification which is all about demonstrating their ability to complete tasks, organisational skills and contribute to decision making along with showing their competence within the industry.”

Amy Byng at eResponse was one of the 17 who completed the qualification. She said: “We were all encouraged to achieve the qualification as we know you should never stop developing and investing in your skills. It covered in-depth knowledge of the recruitment industry including legal and ethical matters. The diploma demonstrates that we’re even more capable than before to assist our clients whilst also giving us the opportunity to develop our own careers.”

Founded in 2003, eResponse Group employs more than 100 people across seven branches and training centres in Worcestershire, Warwickshire and Northamptonshire. The business is ranked number 31 in the prestigious Sunday Times best small companies to work for in the UK and number 45 in the paper’s Fast Track 100, looking at the fastest growing, most dynamic companies in the country.