Worcester Walk-In Centre will close in August

Evesham Journal: Worcester Walk-In Centre will close in August Worcester Walk-In Centre will close in August

A CAMPAIGN to save Worcester’s walk-in health centre failed yesterday after a final decision was taken to close the facility next month (August).

The South Worcestershire Clinical Commissioning Group (CCG) made the decision at a meeting today (Thursday), and said it was based on the fact that the Farrier Street practice had become so busy with appointments that it was difficult for patients to just ‘walk in’.

Opposition to the plan had been strong, with Shadow Health Secretary Andy Burnham MP among those against the closure.

And Labour’s prospective parliamentary candidate and city councillor Joy Squires, who has protested against the closure of the centre, said the decision would lead to more people attending A&E at Worcestershire Royal Hospital, where there are plans to provide a new Urgent Care Centre to replace the service.

She said: “It (the decision) was a disappointment but not a surprise. The walk-in centre did not feature as part of it’s future plan and I have disputed the case for closing it. I feel it is a popular service that is well used and it is perverse to close a service that has done so well.

“This is a facility used by thousands of Worcester residents who do not see existing GP services as satisfactory and meeting their needs and there is a need for much better communication with patients about the different services that exist and should be using once Worcester walk-in centre closes.”

When the decision was reached, NHS England reassured users that the site will continue to run as a normal GP practice for the people who are registered there and for those who register in the future, but when it is time to renew the contract for the walk-in centre in August, it will be allowed to lapse.

“I think they will get many more people attending A&E as a result of the closure and there will be a period of about 12 to 18 months where people who used the walk-in centre will get poorer services than they got before,” Cllr Squires added.

Anthony Kelly, chairman of the NHS South Worcester CCG, said the closure was not the result of a funding gap but a decision which was taken to use the money for a more worthwhile service.

He said: “This is not a cost-cutting exercise. The funding for the walk-in service is going to be reinvested back into local health services.

“We believe that developments like the Urgent Care Centre in Worcester and greater role for Minor Injury Units will be a much more effective use of NHS resources and will help with some of the challenges we currently face such as reducing the pressure on our busy A&E department in Worcester.”

The decision on the future of the Walk-In Centre at Farrier House was made following an engagement exercise which took place earlier this year, which sought feedback on the plans from patients who used the service as well as the wider public.

A campaign will take place during the next few months to communicate the changes to patients and to help them understand the best urgent care option available to them.

Comments (14)

Please log in to enable comment sorting

6:52pm Thu 10 Jul 14

keep it real says...

I am bitterly disappointed by this decision, was it always the case this would become a permanent surgery using the walk in funding to start it up?
So they are going to reinvest the money into health services, if the money is there why not open another solely walk in centre. I can't for one minute believe they could cajole my own 'impossible to get an appointment' surgery to open earlier and at weekends - so what do we do is it just a & e now on a weekend ? If there is some way to see a doctor other than a&e they need to publicise and let people know otherwise a&e is going to be very busy.
I am bitterly disappointed by this decision, was it always the case this would become a permanent surgery using the walk in funding to start it up? So they are going to reinvest the money into health services, if the money is there why not open another solely walk in centre. I can't for one minute believe they could cajole my own 'impossible to get an appointment' surgery to open earlier and at weekends - so what do we do is it just a & e now on a weekend ? If there is some way to see a doctor other than a&e they need to publicise and let people know otherwise a&e is going to be very busy. keep it real
  • Score: 19

7:04pm Thu 10 Jul 14

jb says...

Health services already face a huge problem with trying to inform people about their options for care and treatment and the best use of resources and now I can only imagine this will throw all services into chaos. As I read it instead of having one centralised practice the money will go into funding a few units scattered across the city no doubt. I fail to see that this is helping front line medical staff who have to deal with patients needs on a daily basis.
It doesn't appear from the article that definite plans have been made about opening or increasing facilities to deal with the patients who will no longer be able to attend the walk in centre before it closes so where do the authorities concerned think these people will be going for treatment?...
Health services already face a huge problem with trying to inform people about their options for care and treatment and the best use of resources and now I can only imagine this will throw all services into chaos. As I read it instead of having one centralised practice the money will go into funding a few units scattered across the city no doubt. I fail to see that this is helping front line medical staff who have to deal with patients needs on a daily basis. It doesn't appear from the article that definite plans have been made about opening or increasing facilities to deal with the patients who will no longer be able to attend the walk in centre before it closes so where do the authorities concerned think these people will be going for treatment?... jb
  • Score: 9

8:20pm Thu 10 Jul 14

barbourne-worcester says...

Rubbish! I use the walk-in all the time cos it's soooo difficult to see a doctor at my actual practice and takes so much less time out of my working day! Worse decision ever!
Rubbish! I use the walk-in all the time cos it's soooo difficult to see a doctor at my actual practice and takes so much less time out of my working day! Worse decision ever! barbourne-worcester
  • Score: 16

9:30pm Thu 10 Jul 14

Give Up! says...

The best practice & treatment I have ever had... Feel free to close my GP practice and keep this..... Freedom of information request about the increase of A&E use following closure would show if the decision is a move in the right direction or another closure of a public service leaving treatment to profit making GP surgeries....
The best practice & treatment I have ever had... Feel free to close my GP practice and keep this..... Freedom of information request about the increase of A&E use following closure would show if the decision is a move in the right direction or another closure of a public service leaving treatment to profit making GP surgeries.... Give Up!
  • Score: 13

10:12pm Thu 10 Jul 14

sensiblegeezer65 says...

THE STAFF AT THIS FACILITY SAVED MY PARTNERS LIFE 2011.
In 2011, my partner returned from work complaining of severe headaches, we went to her previous surgery (Lyppard), waited for 25 minutes, to be told, having moved, she was outside their catchment area. Not the best advert for a caring NHS. So we tried the walk-in centre.Within 20 minutes, I was told to take her to the Royal, within 24hrs she was transferred, by ambulance, to Coventry Walsgrave, with a bleed on the brain. Thanks to those at the walk-in centre, the Royal, and Coventry, she is still with us. The walk-in centre should be expanded, not closed, ALL THE STAFF THERE ARE WONDERFUL
THE STAFF AT THIS FACILITY SAVED MY PARTNERS LIFE 2011. In 2011, my partner returned from work complaining of severe headaches, we went to her previous surgery (Lyppard), waited for 25 minutes, to be told, having moved, she was outside their catchment area. Not the best advert for a caring NHS. So we tried the walk-in centre.Within 20 minutes, I was told to take her to the Royal, within 24hrs she was transferred, by ambulance, to Coventry Walsgrave, with a bleed on the brain. Thanks to those at the walk-in centre, the Royal, and Coventry, she is still with us. The walk-in centre should be expanded, not closed, ALL THE STAFF THERE ARE WONDERFUL sensiblegeezer65
  • Score: 24

11:21pm Thu 10 Jul 14

Northerngirl1954 says...

I changed from my GP surgery to the Walkin Centre when l couldn't get an appointment, the best thing l have done although l am not a regular visitor but due to a eye problem l attended a few days ago out of seven waiting for appointments only two was English, the staff was very polite to every one and dealt very well with the language difficulties and understood very expertly l can't see this happening in the new planned situation crazy to close something down if it is a success l had expert care Faroese than what l had at my GP's prior
I changed from my GP surgery to the Walkin Centre when l couldn't get an appointment, the best thing l have done although l am not a regular visitor but due to a eye problem l attended a few days ago out of seven waiting for appointments only two was English, the staff was very polite to every one and dealt very well with the language difficulties and understood very expertly l can't see this happening in the new planned situation crazy to close something down if it is a success l had expert care Faroese than what l had at my GP's prior Northerngirl1954
  • Score: 4

11:24pm Thu 10 Jul 14

Northerngirl1954 says...

Northerngirl1954 wrote:
I changed from my GP surgery to the Walkin Centre when l couldn't get an appointment, the best thing l have done although l am not a regular visitor but due to a eye problem l attended a few days ago out of seven waiting for appointments only two was English, the staff was very polite to every one and dealt very well with the language difficulties and understood very expertly l can't see this happening in the new planned situation crazy to close something down if it is a success l had expert care Faroese than what l had at my GP's prior
Whoops 'far more"
[quote][p][bold]Northerngirl1954[/bold] wrote: I changed from my GP surgery to the Walkin Centre when l couldn't get an appointment, the best thing l have done although l am not a regular visitor but due to a eye problem l attended a few days ago out of seven waiting for appointments only two was English, the staff was very polite to every one and dealt very well with the language difficulties and understood very expertly l can't see this happening in the new planned situation crazy to close something down if it is a success l had expert care Faroese than what l had at my GP's prior[/p][/quote]Whoops 'far more" Northerngirl1954
  • Score: 4

12:10am Fri 11 Jul 14

CYNIC_AL says...

Used this place a few times when my usual GP was shut on weekends. Not everyone needs a doctor between 9 and 5 on a Monday to Friday. Sad to find out it's closing...
Used this place a few times when my usual GP was shut on weekends. Not everyone needs a doctor between 9 and 5 on a Monday to Friday. Sad to find out it's closing... CYNIC_AL
  • Score: 10

11:27am Fri 11 Jul 14

oldwusterboy says...

I had cause to use this facility once, NEVER AGAIN.

You might as well visit a Government funded crack den in eastern Europe with all the drugged up immigrants in there.

Bust decision the NHS has made in a long time.
I had cause to use this facility once, NEVER AGAIN. You might as well visit a Government funded crack den in eastern Europe with all the drugged up immigrants in there. Bust decision the NHS has made in a long time. oldwusterboy
  • Score: -3

12:39pm Fri 11 Jul 14

sitting on the fence gives you piles says...

oldwusterboy wrote:
I had cause to use this facility once, NEVER AGAIN.

You might as well visit a Government funded crack den in eastern Europe with all the drugged up immigrants in there.

Bust decision the NHS has made in a long time.
I am sure that if the walk-in centre had stayed open, the staff would have been dismayed to find you would never again use their services.
[quote][p][bold]oldwusterboy[/bold] wrote: I had cause to use this facility once, NEVER AGAIN. You might as well visit a Government funded crack den in eastern Europe with all the drugged up immigrants in there. Bust decision the NHS has made in a long time.[/p][/quote]I am sure that if the walk-in centre had stayed open, the staff would have been dismayed to find you would never again use their services. sitting on the fence gives you piles
  • Score: 3

12:58pm Fri 11 Jul 14

Mike67 says...

The out of hours GP surgery is open every evening and all weekend at hospital. Has been for years, people shouldn't be going to A&E
The out of hours GP surgery is open every evening and all weekend at hospital. Has been for years, people shouldn't be going to A&E Mike67
  • Score: 3

2:46pm Fri 11 Jul 14

presterjohn says...

As a father of two young boys my Mrs and I seem to spend a lot of time dealing with ailments of one kind or another. The walk in centre was a regular venue for us (as is the out of ours doctor at the hospital). As every parent knows kids do not need to see doctors at convenient times and it is very stressful trying to make sure they get attended to. I agree the walk in centre was almost always busy and involved a lot of messing about what with call backs and such like but the fact is my children always got seen in the end and within a reasonable if longer than wished for length of time. The walk in centre worked for us and I am sure it worked for a great many people in Worcester. Closing it down lowers the quality of life for all of us and those who made the decision to close it will be remembered for that.
As a father of two young boys my Mrs and I seem to spend a lot of time dealing with ailments of one kind or another. The walk in centre was a regular venue for us (as is the out of ours doctor at the hospital). As every parent knows kids do not need to see doctors at convenient times and it is very stressful trying to make sure they get attended to. I agree the walk in centre was almost always busy and involved a lot of messing about what with call backs and such like but the fact is my children always got seen in the end and within a reasonable if longer than wished for length of time. The walk in centre worked for us and I am sure it worked for a great many people in Worcester. Closing it down lowers the quality of life for all of us and those who made the decision to close it will be remembered for that. presterjohn
  • Score: 2

6:06pm Fri 11 Jul 14

passion_flower says...

The good thing about the walk-in centre was the fact that you could go outside work hours and on weekends but I never liked the fact that you couldn't book an appointment by telephone, you had to go down there to book an appointment and either hang around for 3-4 hours or go back home and come back down which isn't easy when you don't have a car, so the name is a bit mis-leading. It's good it's still open as a GP though and hopefully there will be days where they are open past 5 to cater for those who work office hours.
The good thing about the walk-in centre was the fact that you could go outside work hours and on weekends but I never liked the fact that you couldn't book an appointment by telephone, you had to go down there to book an appointment and either hang around for 3-4 hours or go back home and come back down which isn't easy when you don't have a car, so the name is a bit mis-leading. It's good it's still open as a GP though and hopefully there will be days where they are open past 5 to cater for those who work office hours. passion_flower
  • Score: -1

8:18am Sun 13 Jul 14

green49 says...

Anthony Kelly, chairman of the NHS South Worcester CCG, He said: “This is not a cost-cutting exercise. The funding for the walk-in service is going to be reinvested back into local health services.

What a load of lies, another example of this couldnt careless goverment.
Anthony Kelly, chairman of the NHS South Worcester CCG, He said: “This is not a cost-cutting exercise. The funding for the walk-in service is going to be reinvested back into local health services. What a load of lies, another example of this couldnt careless goverment. green49
  • Score: -2
Post a comment

Remember you are personally responsible for what you post on this site and must abide by our site terms. Do not post anything that is false, abusive or malicious. If you wish to complain, please use the ‘report this post’ link.

click2find

About cookies

We want you to enjoy your visit to our website. That's why we use cookies to enhance your experience. By staying on our website you agree to our use of cookies. Find out more about the cookies we use.

I agree