THE fact that Marks & Spencer yesterday chose its Princes Street
foodstore in Edinburgh as the only venue in the UK in which publicly to
launch a range of five traditional pies for sale in 50 of that company's
largest foodstores in the UK -- six in Scotland, at Aberdeen, Dundee,
Edinburgh, Glasgow (in Argyle Street and in Sauchiehall Street), and
Paisley -- is a feather in the cap of 21-year-old Kirsty Gordon, of her
old school Mary Erskine in Edinburgh, and of Queen Margaret College,
where she will shortly be starting her final undergraduate year.
The sale of food now represents about 40% of Marks & Spencer's
worldwide turnover of #6 billion, and the fact that this major player on
the international commercial and retail scene has agreed to accept the
detailed pie recipe recommendations of Miss Gordon is an indication of
the professionalism with which she approached her year's secondment to
this company and of the success with which she met the considerable
challenge laid down to her by it. There are lessons for every would-be
entrepreneur in this story.
The background to the story is simple. Marks & Spencer operates a
scheme which it describes as business placement -- something akin to the
''milk-round'' of yesteryear, where the ICIs and the BPs and the Shells
and the IBMs and other large companies scoured universities for likely
new recruits from the promising store of final-year undergraduates. This
business placement scheme provides the company with the opportunity to
take on undergraduates for a year and to assess their abilities during
that period.
Miss Gordon took a year ''out'' from her three-year Applied Consumer
Studies course (involving, among other subjects, home economics,
consumer behaviour, and sociology) at Edinburgh's Queen Margaret College
to join 60 other young people at M & S's head office in London's Baker
Street (there were another 65 of these young people located at M & S's
stores up and down the country).
During the first six months of the scheme she was given the task of
learning about the M & S business in general and about the way in which
its pie department works in particular, and she also carried out general
duties for the company. For the second six months she was allocated a
specific project to select and develop a range of pies for M & S's
continuing corporate campaign to promote its foodstuffs.
Her task was to carry out initial research and development work and to
do project evaluations. This involved poring through a library of recipe
books, working with what M & S calls a ''recipe chef'' and taste panels,
and carrying out factory trials. Subsequently, she did a presentation to
Michelle Wober, the head selector in the company's pie department in
Baker Street. Her initial selected range of eight pies was then cut down
to six and these six were shown to a senior executive. Thereafter there
took place a final presentation of the selected pie recipes to M & S
divisional director William Blackburn.
The selected range of pies consists of:
Teviot Pie -- minced beef done in rich gravy and with a light crispy
suet topping; the dish initially comes from Roxburghshire and was
originally concocted by farmers in the Borders as a way of making a
little meat go a long way; needless to say, Miss Gordon's version
contains much more meat than then -- over 40%, in fact.
Filey Fish Pie -- cod, prawns, and hard-boiled eggs done in a creamy
sauce, with a shortcrust pastry base, and topped with piped potato; the
reason for the name ''Filey'' is that this type of pie was traditionally
made in this Yorkshire town for Good Friday celebrations.
Devon Pie -- roast chicken and sausage meatballs with gravy and a
shortcrust pastry on top; the ''Devon'' in this pie's title derives from
the fact that it is based on a recipe first used at Saltram House, near
Plymouth, in the early seventeenth century.
Gloucester Pie -- lamb, onion, and apple, done in a rich gravy
containing nutmeg and rosemary and topped with a butter shortcrust
pastry; the recipe for this pie dates back to medieval times and is
found in several books of that period; originally it was made with
squabs (baby pigeons) but nowadays the meat used is lamb neck fillets.
Boiled Beef and Carrot Pudding -- this pie is done in a way similar to
traditional steak and kidney pudding but includes beef and carrots.
Marks & Spencer does not make the pies. These are made by specialists
who supply the finished products, made from the company's recipes, to M
& S's regional food distribution centres (the Scottish centre being
located at Cumbernauld). The pies are kept chilled for not more than a
week and in some cases, depending on the contents (the Filey fish pie,
for example) for considerably less than that.
Outward distribution from Cumbernauld and M & S's other food centres
is automatically controlled and monitored by computer. Thus, since all
products are ''scanned'' at the till points in all of M & S's retail
foodstores, the computer constantly updates itself -- in such a way as
to direct automatically the orders from each M & S foodstore to the
relevant distribution centre. All of the software, as far as Miss
Gordon's range of pies is concerned, is now in place.
This has been a major exercise, even for a company as large and as
international as M & S. The magnitude of the project also underlines the
size of the responsibility and the challenge thrown down by M & S to
Miss Gordon.
Final-year undergraduates like Kirsty Gordon are under no obligation,
on completion of their degree course, to join the company. However, the
chances are that many of them will do so.
Why are you making commenting on The Herald only available to subscribers?
It should have been a safe space for informed debate, somewhere for readers to discuss issues around the biggest stories of the day, but all too often the below the line comments on most websites have become bogged down by off-topic discussions and abuse.
heraldscotland.com is tackling this problem by allowing only subscribers to comment.
We are doing this to improve the experience for our loyal readers and we believe it will reduce the ability of trolls and troublemakers, who occasionally find their way onto our site, to abuse our journalists and readers. We also hope it will help the comments section fulfil its promise as a part of Scotland's conversation with itself.
We are lucky at The Herald. We are read by an informed, educated readership who can add their knowledge and insights to our stories.
That is invaluable.
We are making the subscriber-only change to support our valued readers, who tell us they don't want the site cluttered up with irrelevant comments, untruths and abuse.
In the past, the journalist’s job was to collect and distribute information to the audience. Technology means that readers can shape a discussion. We look forward to hearing from you on heraldscotland.com
Comments & Moderation
Readers’ comments: You are personally liable for the content of any comments you upload to this website, so please act responsibly. We do not pre-moderate or monitor readers’ comments appearing on our websites, but we do post-moderate in response to complaints we receive or otherwise when a potential problem comes to our attention. You can make a complaint by using the ‘report this post’ link . We may then apply our discretion under the user terms to amend or delete comments.
Post moderation is undertaken full-time 9am-6pm on weekdays, and on a part-time basis outwith those hours.
Read the rules hereComments are closed on this article