An EVESHAM family has repeatedly been left living in sewage.
Richard Pearce's home on Albert Road has been filled with raw sewage six times over the past year.
Every time there is torrential rain, silt, toilet paper and faeces pours through his home, severely impacting his health.
Despite this, Mr Pearce says Severn Trent still has not done anything.
“This is having a massive effect on my health,” he said.
“Every time it rains, I start to have panic attacks as it means there is a possibility of another deluge of sewage going through my utility room.
“It is also causing depression as I have had no response from Severn Trent on how they will fix the problem.
“We cannot allow the dog out into the back garden as the sewage and toilet paper have been spread over the patio and lawn.
"Unfortunately, the dog may have picked something up from the last flood two weeks ago as it has not been well.”
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He added: “All I ever hear from Severn Trent is that they will send someone out to investigate.
“This has happened six times in the last year and the teams being sent out are very sympathetic but cannot do anything.”
Mr Pearce, a health and safety consultant, has lived at the property for around eight years with his partner and their dog.
He claims this problem isn’t new, and had occurred at least five times prior to the last 12 months.
The teams who have visited Mr Pearce’s home have recommended he get an anti-backflow system, which many of his neighbours have already had installed by Severn Trent.
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The water company has apologised for the issue and has promised to meet with Mr Pearce to address it.
A Severn Trent spokesperson said: “We understand just how distressing any kind of flooding can be and are very sorry to hear about the issue for the customer on Albert Road.
“We believe the flooding may have been caused by the sheer volume of rainwater entering the network in a short amount of time, causing it to overwhelm.
“We are meeting the customer and investigating the network to understand what’s contributing to the issue and determine the best way to resolve this, so we can help prevent it from happening.
“Again, we’re incredibly sorry as we know the impact experiencing flooding can have.
“We will work closely with the resident and keep them updated on our work, and we will look to have our investigations completed as soon as possible.”
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